[8:15:26 PM] John Goldie says: Hi Kane how are you?
[8:15:42 PM] Kane Elias says: good John, nice to meet you
[8:16:14 PM] John Goldie says: Same as well, I was wondering if you could help me with a problem, I PMED Inga but I understand she will not be in the office for another few hours
[8:16:34 PM] Kane Elias says: yes where are you based
[8:16:39 PM] John Goldie says: Toronto, Canada
[8:17:07 PM] Kane Elias says: ok, yer she wont be in for around 7 hours, not sure what that will make the time there
[8:17:14 PM] John Goldie says: lol very late
[8:17:49 PM] John Goldie says: anyways, basically what happened, all of my referrals in my PAW account dissapeared. Yesterday, I had sent 32 real money players to Ladbrokes and when I logged in today, it shows nothing
[8:17:55 PM] John Goldie says: my PAW account login is "cardkings"
[8:19:35 PM] Kane Elias says: yes, there has been an error with our scraper, basically the scraper was pulling the wrong data, it was grabbing data of new sign ups, not the sign ups that have qualified for CPA
[8:20:16 PM] John Goldie says: are you kidding me
[8:20:31 PM] John Goldie says: so doesnt that mean that it should PMP?
[8:20:51 PM] John Goldie says: because my account has all 0's
[8:21:40 PM] Kane Elias says: yes it does mean PMP, at the moment all data has been erased until the scraper is back up at which point the RMP and PMP should show up correctly after the first update
[8:22:09 PM] John Goldie says: can you please look into my account and tell me my current statistics?
[8:24:51 PM] Kane Elias says: yer it will take me a few minutes
[8:25:10 PM] John Goldie says: alright thank you, I will wait, if you can take a screenshot I would appreciate it
[8:26:06 PM] Kane Elias says: no problem
[8:26:33 PM] John Goldie says: ty
[8:43:39 PM] Kane Elias sent file "john.JPG" to members of this chat

[8:43:40 PM] John Goldie says: Are you still there Kane?
[8:44:31 PM] Kane Elias says: yes i am
[8:44:33 PM] John Goldie says: that doesnt make sense, you said the scraper was pulling sign-ups correct?
[8:45:15 PM] Kane Elias says: far as i know it has been repaird
[8:45:58 PM] John Goldie says: what I am saying is, you told me that the scraper was putting sign-ups as RMP's, which was the error, the image you just sent me only shows 1 registration and no new accounts, so it doesnt make sense
[8:46:37 PM] Kane Elias says: i am sorry it was scraping the number clicks column
[8:46:49 PM] Kane Elias says: either way it was scraping the incorrect one
[8:48:32 PM] John Goldie says: well, that is pretty bad, I didnt even receive an email about it........i think in the future you guys should let people know. It still doesnt really make sense with the information I have from my PAW account yesterday, but thank you for your help
[8:50:07 PM] Kane Elias says: we were planning on sending an email today after the scraper was repaired, as the repair was done when we weren't here we have not sent it
[8:50:20 PM] Kane Elias says: my apologies for any inconvenience jihn
[8:50:23 PM] Kane Elias says: john
[8:50:33 PM] John Goldie says: alright thank you
[8:50:52 PM] Kane Elias says: is there anything else i can help you with?
[8:51:15 PM] John Goldie says: no that is fine, have a nice day
[8:51:38 PM] Kane Elias says: you too